Reale Mutua Assicurazioni: A “ProcessBook” for Sharing Information

Technology solution adopted: ARIS Platform by SoftwareAG

01 OBJECTIVES

Provide the organizational function with a comprehensive tool to manage activities more efficiently, standardizing and automating processes, and ensuring traceability, transparency, and easy sharing of information.

02 SOLUTIONS

Customization of the ARIS platform to map the processes and organizational structures of all Group companies, introducing a common method for classifying information and automatically producing internal regulatory documents.

03 FUNCTIONS INVOLVED

 
  • Organization
  • Human Resources
  • ICT

04 RESULTS

  • Standardization of process mapping
  • Digital creation of regulatory documents
  • Traceability and continuous updating of corporate information accessible to all employees

Reale Mutua Assicurazioni wanted to improve the sharing of information and processes within its corporate network. To do this, an integrated framework for managing activities and roles was defined, and the production of a “processbook” was initiated: a corporate portal for consulting and searching information on processes and organization charts.

IMC Group developed an advanced technology solution based on the ARIS platform, introducing a common methodology for mapping processes and organization charts, ensuring uniformity and consistency. The goal was to provide an integrated and versatile tool to support daily activities, automating and standardizing processes and ensuring traceability and transparency of information available to all employees.

Over 200 business processes were mapped, enabling centralized management of the information needed to automatically update internal regulatory documents such as policies, regulations, and procedures. Digitalization reduced errors and simplified access to information, while the configuration of functionalities for governance and traceability of periodic updates ensured effective control over process evolution.

The main benefits include smoother and more transparent management, greater collaboration between corporate functions, and higher quality information, allowing Reale Mutua to maintain high levels of efficiency and control over all organizational activities.

Contact

CONSENT OF THE INTERESTED PARTY TO THE PROCESSING OF PERSONAL DATA Pursuant to art. 7 of EU Regulation 2016/679, I authorize IMC Group to process my personal data and to be contacted, following my request, to receive information, including information relating to products/services and for internal operational or management needs.